PRIVACY POLICY
Dogwood Studios is dedicated to protecting the private information that you provide to us. We believe that your privacy is very important, and we take privacy seriously. Please read our Privacy Policy carefully as it contains important information about our policies regarding the collection, use, and disclosure of personal information we receive from users of the website.
This Privacy Policy is relevant to our website, any purchases you make, and any voluntary submission of data including submitting questions or providing personal information in our guest book.
Who we are?
We are the operators of the website: https://dogwoodstudioyoga.com/
Email: info@dogwoodstudioyoga.com
Our locations are: Corporate Dogwood Studios (3606 Stonegate Drive, Chapel Hill, NC, 27516, United States) / Dogwood Studios is online, In Person at rented venues, and also at the Corporate address.
What information do we collect?
We collect information from you when you register in our guest book, purchase a product or service, or fill out a form. When ordering or registering on our website, you may be asked to enter your: name or e-mail address. You may, however, visit our website anonymously.
We request information from you on our order form. To buy from us, you must provide contact information (like name and billing address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
If you choose to subscribe to our blogs, we request your name and email address in a form. This information is used to send blogs when they are posted and may be used to contact you about products and services you may be interested in learning more about. You may request to be removed from the newsletter at any point, either by clicking the unsubscribe link at the bottom of the email or replying to the email.
You may provide personal information to the Dogwood Studios teachers for them to better adapt your practice for your needs and to respect your medical history. You may be asked to provide personal information to meet the needs of the event or session. Any information will only be viewed by the teacher and not shared any other person without your explicit consent. Upon request, personal information may be updated or deleted.
How do we use personal information?
Any of the information we collect from you may be used in one of the following ways:
To provide products, services, or information requested: We may use information about you to fulfill requests for services or information, including information about potential or future services, including to:
Manage individual information and accounts
Respond to questions, comments, and other requests
Provide access to certain areas, functionalities, and features of services
Allow you to purchase products or register for events
To personalize your experience.
Your information helps us to better respond to your individual needs.
To improve our website based on the information and feedback we receive from you.
To improve customer service and to more effectively respond to your customer service requests and support needs, and
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service requested by you, the customer.
To send periodic emails
The email address you provide for order processing may be used to send you information and updates related to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
If you receive bulk emailed newsletters (for example, subscribe to our blog), Mailchimp (part of Intuit Global)’s Privacy Policy HERE and their Cookie Notice HERE are also applicable.
When you interact with an email we send through Mailchimp, data are collected about the interaction so we can provide more relevant content for you.
Mailchimp does this by adding single pixel gifs, also known as web beacons, in the emails. These are tiny graphic files that contain unique identifiers that enable Mailchimp and us to recognize when an email is opened or certain links are clicked. These technologies record each contact’s email address, IP address, date, and time associated with each open and click for an email campaign. This data is used to create reports about how an email campaign performed.
Mailchimp’s latest Data Processing Addendum is available HERE.
We do not share or resell this information and strictly use it for internal use.
If you wish for your data to be removed from Mailchimp, please contact them through their privacy rights page HERE.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
What legal basis do we have for processing your personal data?
We process your personal information based upon legitimate interests because there is a relevant and appropriate relationship between us, you as a client obtaining information, products, or services from us. When you visit our website, add your personal information to our guest book, submit a question, or order products or services from us, you in effect become our client.
When do we share personal data?
We do not sell, trade, or otherwise transfer to outside parties your personal information. We use an outside credit card processing company to bill users for products and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or other’s rights, property, or safety. However, nonpersonal visitor information may be provided to other parties for marketing, advertising, or other uses.
Where do we store and process personal data?
All personal information sent to us or collected by us may be stored anywhere in the world, including but not limited to, in the United States, our servers, the servers of financial institutions that process your order, or the servers of our service providers. By providing information to us, you consent to the storage of your personal information in these locations.
How do we secure personal data?
The security of all personal information provided is important to us, and we take reasonable steps designed to protect your personal information.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Unfortunately, no data transmission over the internet or storage of information can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
How long do we keep your personal data for?
We retain the personal information we receive as described in this Privacy Policy for as long as you use our website or as necessary to fulfill the purpose(s) for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
At the end of use of your data or upon notification you wish for your data to be erased, we will securely erase all electronic data from our servers and any locations it is stored offline.
Your rights in relation to personal data
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you
Have us delete any data we have about you.
Ask for your data to be used with another service (portability)
Express any concern you have about our use of your data.
Limitations to these data provisions may occur if we are required to keep them by law, if doing so would expose another individual’s personal information without their permission, or under other unforeseen circumstances. If your request cannot be fulfilled, we will notify you at the time of the request.
Use of automated decision-making and profiling
We may collect certain information automatically through our services or other methods of web analysis, such as your Internet Protocol (IP) address, cookie identifiers, mobile advertising identifiers, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type, operating system, Internet service provider, pages that you visit before and after using the services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the services, and other actions taken through use of the services.
How to contact us?
If you have any questions or concerns about this Privacy Policy, your personal information, or to file a complaint, please contact us:
By mail: Dogwood Studios, 3606 Stonegate Drive, Chapel Hill, NC, 27516, United States
By email: info@dogwoodstudioyoga.com
Use of cookies and other technologies
To enhance your experience, we use "cookies" on this website. A cookie is a piece of data stored on a website visitor's hard drive to help us improve your access to our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once as a time saver while on our website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website.
Linking to other websites / third party content
This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information.
When you participate in an online yoga class (private or group), you will click on a link provided to you in a private email that will direct you to the videoconferencing platform Zoom. Dogwood Studios is a customer of Zoom and is subject to Zoom’s Privacy Policy, which is available HERE. The group yoga classes may be recorded for future use, training, or improving our services to you. You may leave your camera and microphone off so that no one else may see or hear you before, during, or after the class or session. The recording only includes the camera view and microphone of the yoga therapist and may be viewed by employees of Dogwood Studios or participants of an On Demand class. For private sessions, you will be asked if you consent to a recording of the session with your camera and microphone on. These recordings will only be available for your private use and is visible to the yoga instructor, and in some instances, to a technical assistant from Dogwood Studios if required.
Although Zoom links are only shared with email address of those who sign up in Dogwoods’ system, there are no guarantees of absolute privacy with live or record sessions due to the nature of the internet. Zoom is not intended to be a secure platform for sharing of private health information. If you need to discuss personal matters, another method such as a telephone call held in a private location is highly suggested.
Our scheduling platform Momence uses encryption for all of your sign in information such as passwords, and you can find their Privacy Policy HERE. You can request that all of your information be removed from Momence if you decide you no longer want to schedule services with Dogwood Studios.
The full payment information (e.g., credit card numbers, expiration dates, code) remains with the credit card transaction provider Stripe and neither Momence nor Dogwood Studios has access to the full payment information. Stripe’s Privacy Policy is available HERE.
Updates to Privacy Policy
Our Privacy Policy may change from time to time and all updates will be posted on this page. Your continued use of our website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Last updated: 14-FEB-2022
CONTACT US
If you have any questions about this Privacy Policy, please contact us at info@dogwoodstudioyoga.com